Coldwell Banker – Sean Carpenter

customer service

The Power of Listening – An Example of Customer Service

I was in Miami last week at Coldwell Banker’s Gen Blue Experience – a gathering of 3000+ agents, brokers, owners and affiliates from around the globe. Late one night my roommate for the week and I ordered room service at the Ritz Carlton. When the guy brought me my food, I asked him if he…

Monday Morning Match

Hey Kid, Are You Giving Me Lip?

Monday Morning Match is a quick post – maybe a quote, inspirational story or idea – intended to spark some motivation inside each of you so your week gets off to a fantastic start on Monday morning. When was the last time you let down your guard and had some fun? I’m talking about not worrying…

Uncategorized

Quit Letting Other People Control YOUR Schedule

I attended a large regional event today. It was wonderfully planned and very organized and well run by all involved. The facility was outstanding and even included plenty of “after hours” activities for attendees. There were more than 400 people in the room when the day kicked off but sadly, by the time the final…