customer service – Page 7 – Sean Carpenter

customer service

WTF AT&T…IDK WIIFM?

I am a loyal AT&T customer. I have been for a long, long time. I actually have all for of my digital communication services at home through AT&T – home phone, mobile service, Internet and U-Verse cable TV. I write a large check each month to them for the privilege of being their customer. (Okay,…

customer service, Monday Morning Match

Customer Service on Tour – 10 Lessons on Selling Your School

Monday Morning Match is a post – maybe a quote, inspirational story or idea – intended to spark some motivation inside each of you so your week gets off to a fantastic start on Monday morning. This weekend I took my soon-to-be high school senior daughter Riley to Clemson University for an official campus visit….

customer service

At the Heart of Great Service

The customer had tried other service providers before. Oftentimes there was no answer. Sometimes there was an answering machine stating “how important your call is” but obviously not so important to have a staff member to take the call in person. Of course there was always those times when the customer was prompted to “listen…