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customer service

customer service, Delivering Happiness, Tony Hsieh, Zappos.com

Worms, Websites and Wisdom

I love reading books where you really get wrapped up in the story and find yourself pulling for the main character to succeed. Whether it was hoping for Harry Potter to escape the Chamber of Secrets or Mitch McDeere to stick it to the sinister lawyers in John Grisham’s The Firm, turning pages in hopes…

consistency, customer service, Terry Wallace, USA Today. Oaklawn Park

To Be a Pro, You’ve Got To Be Con…sistent

How consistent are you? Have you ever visited a restaurant where you really enjoyed the experience (meal, service, ambiance, etc.) so much so that you told people about it and got excited thinking about the next time you’d return? Have you ever pulled into the parking lot of that same restaurant, eager to see how…

Coldwell Banker, customer service, Island Cow, Key West, Sanibel Island, Sean Carpenter, spring break

How Now, Island Cow?

“Vacation used to be a luxury, however, in today’s world, it has become a necessity.” Have you ever felt that way some days? Now I love my job and the impact I get to have on other people, but there are just some days where the vacation you have coming up can’t arrive soon enough….

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Sean Carpenter is a licensed Realtor in the state of Ohio with Coldwell Banker Realty.

614-989-2277 (CARP)

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