I received lots of positive feedback from the attendees both in person after my sessions and in social media posts afterward. But there was one moment of “feedback” that really made me think…
Relationships aren’t a one-time engagement. Just like the pyramids in Egypt were built one block at a time, we need to be building relationships daily. One engagement at a time.
Great service isn’t enough in 2023. Great service is expected.
Strive instead to provide a memorable experience. One that people will remember and tell people about tomorrow, next week, or next year.
One worth talking about.
