Sean – Page 216 – Sean Carpenter

attitude, Sean Carpenter

I Got You, Babe

It was May 6th, 1915. A 18-year-old baseball player for the Boston Red Sox slammed his 1st career home run off pitcher Jack Warhop of the New York Yankees. He would go on to hit 714 home runs over the course of his career, most of them with those same New York Yankees. It would…

Monday Morning Match

See What I Mean?

Monday Morning Match is a quick post – maybe a quote, inspirational story or idea – intended to spark some motivation inside each of you so your week gets off to a fantastic start on Monday morning. Most days I don’t feel “old.” Sure, my age is creeping towards that magical 50 mark over the next…

customer service

At the Heart of Great Service

The customer had tried other service providers before. Oftentimes there was no answer. Sometimes there was an answering machine stating “how important your call is” but obviously not so important to have a staff member to take the call in person. Of course there was always those times when the customer was prompted to “listen…