No matter how many times you may dump the pieces out of the box to set them up on your game board, remember that the goal of the game remains the same; build relationships, solve problems, and have fun.
Bertha looked up at me from behind the counter and smiled. I smiled back. This wasn’t Bertha’s first rodeo and I certainly wasn’t going to be her toughest bull.
How do you react when you’ve been knocked down? What is your thought process when things don’t go your way? When the other side says, “that’s our final offer” and it’s still not going to work for your clients, what happens next?
