In the last post I pointed out some bad aspects of customer service. Today, I spotlight the good side. Nobody goes there anymore. It’s too crowded. – Yogi Berra Do you like to share local knowledge? How many of those “hidden gems” of your city would you feel comfortable telling people about? Sure, everyone knows you…
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Where Should We Eat? Think about the place that you and your family go for vacation every year. Can you picture it? Now pretend I just told you I was going there next week and wanted some of your best “local advice” on where to stay, what to do and where to eat. Do you…
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13 months ago, I wrote this post about some great service that I received from the management and staff at Bar Louie in the Arena District of downtown Columbus. That night I was with my daughter Riley to celebrate her 11th birthday with two of her best friends, Rachel and Lauren. We had a great…
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