Monday Morning Match is a quick post – maybe a quote, inspirational story or idea – intended to spark some motivation inside each of you so your week gets off to a fantastic start on Monday morning.
“The difference between the almost right word and the right word is really a large matter— it’s the difference between the lightning bug and the lightning.”
– Mark Twain
Knowing exactly what to say…at the right time…in the right context…with the proper tone…and having the perfect facial expressions and body language to match is a difficult task in any language. In sales, the right word at just the right time could make a huge difference in securing a deal or having to get back to hunting for that next, great lead.
It’s Open Mic Night…and You’re Up
Practicing scripts and dialogues is something that every salesperson or service provider should make part of their daily and weekly routines, so when the everyday occurrence or random occasion happens, the proper reaction seems natural and planned. It’s about always being prepared and finding that perfect mixture of confidence, competence, and consistency to earn trust from your customers and clients.
Think before you speak. Take a deep breath and don’t be in too much of a hurry to get your words out. Sometimes the briefest of pauses is all it takes to get the words right. After all, as you’ll see in the following poem (sources unknown), the English language can be confusing…
We’ll begin with a box, and the plural is boxes; but the plural of ox became oxen not oxes.
One fowl is a goose, but two are called geese, yet the plural of moose should never be meese.
You may find a lone mouse or a nest full of mice; yet the plural of house is houses, not hice.
If the plural of man is always called men, why shouldn’t the plural of pan be called pen?
If I spoke of my foot and show you my feet, and I give you a boot, would a pair be called beet?
If one is a tooth and a whole set are teeth, why shouldn’t the plural of booth be called beeth?
Then one may be that, and three would be those, yet hat in the plural would never be hose,
and the plural of cat is cats, not cose.
We speak of a brother and also of brethren, but though we say mother, we never say methren.
Then the masculine pronouns are he, his and him, but imagine the feminine, she, shis and shim.
Regardless of how you say it, building relationships, solving problems, and having fun are three great ways to sound like you know what you’re talking about.
Now get out there and start talking to someone.
Photo Credit: Dominik_qn
Photo Credit: Oscar Keys