Monthly Archives: May 2016

See What I Mean?

Monday Morning Match is a quick post – maybe a quote, inspirational story or idea – intended to spark some motivation inside each of you so your week gets off to a fantastic start on Monday morning. Most days I don’t feel “old.” Sure, my age is creeping towards that magical 50 mark over the next…

At the Heart of Great Service

The customer had tried other service providers before. Oftentimes there was no answer. Sometimes there was an answering machine stating “how important your call is” but obviously not so important to have a staff member to take the call in person. Of course there was always those times when the customer was prompted to “listen…

The Big Short…Game

Monday Morning Match is a quick post – maybe a quote, inspirational story or idea – intended to spark some motivation inside each of you so your week gets off to a fantastic start on Monday morning. I played golf both days this past weekend. It’s always fun to get out and play with family and…

What You Focus On Expands

Monday Morning Match is a quick post – maybe a quote, inspirational story or idea – intended to spark some motivation inside each of you so your week gets off to a fantastic start on Monday morning. This past weekend I bought a new car in Virginia. It’s a Mazda CX-5. On my drive home from…

When Things Are Out of Place

Monday Morning Match is a quick post – maybe a quote, inspirational story or idea – intended to spark some motivation inside each of you so your week gets off to a fantastic start on Monday morning. Not Where It’s Supposed to Be It was Mother’s Day yesterday. I went to visit my mom in the…

Your 1st, 2nd and Biggest Mistakes

Your 1st mistake is the mistake itself. Your 2nd mistake would be making the same mistake twice. But your biggest mistake is being so afraid of making a mistake that you don’t do anything. The 1st and 2nd aren’t nearly as harmful to your business as the latter because making mistakes is where the learning and opportunity…

Interest vs. Commitment

Monday Morning Match is a quick post – maybe a quote, inspirational story or idea – intended to spark some motivation inside each of you so your week gets off to a fantastic start on Monday morning. The Difference Between Interest and Commitment Last month I made the commitment to record and post one video blog…