Month: April 2010

Relax…this isn’t a blog about what Realtors and Pink Floyd have in common. “The Wall” that I am talking about are the walls of my office. Where do you get your ideas or inspiration from each day? Does it come from a specific person – maybe a child or a spouse, a co-worker or maybe…

I have a sign hanging in my office that says: “Doing what’s expected only prevents customer dissatisfaction. You must do more than is expected to truly satisfy a customer”Can I tell you about a situation where someone did more than expected? I was out of my driveway early to head to Cincinnati for a session…