Monthly Archives: September 2009

Monday Morning Match – Quality

Do You Aim to Deliver Quality? Quality can be defined as “a degree or grade of excellence or worth.” Most people know quality when they see it…or experience…or feel it…or taste it. But can you put your finger on quality when it’s your turn to provide it? I came upon a very interesting website the…

Are You Delivering FAB Service?

“Ladies and Gentleman…The Beatles” Way back in 1964 Ed Sullivan welcomed a new generation of music to the American public with those five short words. The Beatles, a.k.a. “The Fab Four”, became superstars. So it’s fitting that we talk about them on a day when their new The Beatles: Rock Band is released to video…

Wednesday Morning Match

“Shine like the Sun” Okay, I apologize. I got a little bit behind with the long holiday weekend but I didn’t want to miss out on providing some weekly encouragement. I just completed reading a classic book that all people involved in any branch of sales should read. It’s by legendary salesman and author Og…

What Realtors Can Learn from College Football

Are You Ready to “Tackle” Your Way to the Top? Thankfully, the college football season kicked off this past week. As a huge sports fan, this just may be my favorite time of year. Between college football, professional football (kicking off this week), baseball pennant races, the PGA and NASCAR playoffs and hockey training camps,…